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Privacy Policy

Mutual Fund Privacy Policy

Welcome to Shriram Mutual Fund website. We, at Shriram Mutual Fund, respect the privacy of everyone who visits this website, and are committed to maintaining the privacy and security of the personal information of all visitors to this website.

We understand that you are concerned about the privacy and security of your Personal Information. We have established policies and procedures concerning the handling and dealing of your Personal Information that will help protect your privacy. This Privacy Policy (as amended from time to time) describes how we handle and deal with personal information that we may collect and retain, vide various avenues.

We use the Personal Information collected about you only as permitted in this Privacy Policy. By entering this Site and providing information to us when sending inquiries, etc., you expressly agree to this Privacy Policy. By entering this Site, you will be treated as having given your consent for the processing of your Personal Information as set out in this Privacy Policy.

Collection of Personal Information:

We collect personal information from our visitors on a voluntary basis. Personal Information may include:

  • Full name
  • Title
  • Company
  • Address
  • Phone Number
  • Bank Account details
  • Payment Instrument details at the time of submitting application, at the time of making investment, etc.
  • Demat Account details, etc.
  • Annual Income and Savings Profile
  • Email Address
  • Password (in the event of the Investor signing up for the online facilities)

Any other information as defined under Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, as may be required by us from time to time in order to provide services to the Provider of Information.

Questions or comments submitted by visitors may also include Personal Information.

The aforesaid information is collected by us to respond to your request, to process the investment applications and to also ensure safe subscriptions/redemptions through points of acceptance in physical form, website, online portals, or such other mode. The said information is also collected to be compliant with Know Your Client (KYC) norms under the Prevention of Money Laundering Act, 2002, (PMLA) the rules issued there under, and guidelines and circular on Anti-Money Laundering issued by SEBI and SEBI (Mutual Funds) Regulations, 1996, as amended from time to time.

We may collect/receive your Personal Information from several sources. Information shall also be collected from vendors/distributors and/or any other service providers for maintenance of our records and for processing of the payments/commissions etc.

Also, we obtain Personal Information about you through call recordings at our call centers and Internet technology, including our Site. You agree and understand that your Personal Information shall be collected, processed, stored and used by us, and passed to, transmitted to and processed by our subsidiaries and/or affiliates and other data processors, agents or service providers acting under a contract with us for the purposes identified in this Privacy Policy.

Security Standards and Measures:

We have adopted reasonable security practices and procedures and have implemented such reasonable security practices and safeguards which are appropriate to the sensitivity of the Personal Information. Additionally, we maintain physical, electronic, and procedural safeguards to protect the information. This includes performing ongoing evaluations of our systems containing investor information and making changes when appropriate.

We permit only authorised employees who are trained in the proper handling of customer information, to have access to aforesaid information. Further, the employees who violate the privacy and confidentiality promise shall be subjected to disciplinary action.

The Provider of Information, especially the investors, agree and understand that trusted third parties who act on our behalf for performing of certain functions such as processing of transactions, issuing account statements etc., are under contractual obligations to ensure reasonable security safeguards commensurate to the sensitivity of the Personal Information being handled by them.

Disclosure Policy:

To better service your accounts and provide you with more choices, we may share non-public personal information with the distributors of our mutual fund and other financial service providers offering banking, trust, and custodial products and services.

We will only share non-public personal information with outside parties in the limited circumstances permitted by law. For example, this includes situations where we need to share information with companies who work on our behalf to service or maintain your account or process transactions you've requested, when the disclosure is to a party representing you, or when required by law (for example, in response to legal process). Additionally, we will ensure that any outside companies assisting us in marketing our products and services, or with whom we have joint marketing agreements, are under contractual obligations to protect the confidentiality of your information, and to use it only to provide the services we've asked them to perform.

Retention of Personal Information:

We may retain Provider’s Personal Information for as long as required to provide our services to the Investor or otherwise if required under law.

Breach of Internet Security:

Despite our best efforts, if unauthorised persons breach our security control measures resulting in the Site being hacked or presenting inaccurate information etc., Shriram Mutual Fund, Shriram Asset Management Company Limited, or Trustees of Shriram Mutual Fund, will not be responsible.

Grievance Redressal:

Any grievances relating to your Personal Information may be addressed to our Client Service Department at the email address given below:


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